Right of withdrawal

Right of withdrawal

RIGHT OF WITHDRAWAL

You have the right to cancel this contract within fourteen days without giving any reasons. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.

In order to exercise your right of withdrawal, you must contact us (Hassan Humeida c/o Alliance One World Schleswig-Holstein e.V (BEI), Sophienblatt 100, 24114 Kiel, +49(0)152 571873, info@bush-bear-publishing.de) via a clear statement (e.g. a letter sent by post or email) informing you of your decision to withdraw from this contract. In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.

CONSEQUENCES OF CANCELLATION

If you cancel this contract, we will refund to you all payments received from you, including delivery costs (except for any additional costs arising from you choosing a method of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.

You must return the goods immediately and in any case no later than fourteen days from the day on which you inform us of your cancellation of this contract to Willow Medien GmbH, Wingert 18; 35396 Gießen to be returned or handed over. The deadline is met if you send the goods before the fourteen day period has expired.

You bear the direct costs of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functionality of the goods.

NON-EXISTENCE OF THE RIGHT OF WITHDRAWAL

Unless the parties have agreed otherwise, the right of withdrawal does not apply to the following contracts:

  1. Contracts for the delivery of downloads
  2. Contracts for the delivery of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery